Returns Center

How it Works

Select the item(s) to return/exchange

Get a refund or exchange confirmation

Send it off when you can

Common Return Questions

How soon will I get my refund?

Once your items are inspected by our customer care team, you'll receive your refund within 3-5 business days.

How do I process an exchange?

We now offer instant exchanges! Once you select the reason of the return, you will be directed to select a new size or style for the exchange. Your exchange will be shipped out within 1-2 business days. Please just make sure to drop off the returned items as soon as you can!

What items are returnable?

  • If you're not obsessed with your order, you can return or exchange any new, unworn items within 30 days of when your order was fulfilled. 
  • Holiday return policy: We offer an extended returns policy for Black Friday and Christmas gifts. Any purchases made from the November 1st, 2021 to the December 15th, 2021 can be returned up until January 15th, 2022.

What items are non-refundable?

  • Route Shipping Insurance
  • Items marked as *final sale*
  • Free gifts or promotional items with retail value.
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