Select the item(s) to return/exchange
How it Works
Get a refund or exchange confirmation
Send it off when you can
Common Return Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
How do I process an exchange?
We now offer instant exchanges. Once you select the reason of the return, you will be directed to select a new size or style for the exchange. Your exchange will be shipped out within 1-2 business days. Please just make sure to drop off the returned items as soon as you can!
What items are returnable?
- Items purchased in the last 30 days.
- Holiday return policy: We offer an extended returns policy for Black Friday and Christmas gifts. Any purchases made from the November 1st, 2020 to the December 11th, 2020 can be returned up until January 10th, 2021.
What items are non-refundable?
- Items marked as *final sale*
- Free gifts or promotional items with retail value.